Privacy Policy

Effective Date: May 1, 2022

Last Updated: October 28, 2025

1. Introduction

Welcome to Good Story Time Pte. Ltd. ("we," "our," "us"). We are an interactive media company that creates games and digital experiences for our users ("you"). Your privacy is critically important to us.

This Privacy Policy explains how we collect, use, store, and share your personal information when you use our websites, games, applications, and other related services (collectively, the "Services").

Our company is based in Singapore, but we offer our Services to users around the world. This policy is designed to comply with major privacy regulations in the regions we serve, including Singapore's Personal Data Protection Act (PDPA), Europe's General Data Protection Regulation (GDPR), and privacy laws in the United States.

By accessing or using our Services, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

We collect information to provide and improve our Services. The types of information we collect can be broken down into three categories:

A. Information You Provide Directly to Us:

  • Account Information: When you create an account, we may collect your username, email address, password, and date of birth.
  • Profile Information: You may choose to provide additional information for your public profile, such as an avatar or a short bio.
  • Communications: If you contact us for customer support or provide feedback, we will collect the content of your communications and any contact information you provide.
  • Transaction Information: If you make a purchase within our Services, we may collect information related to the transaction, though payment processing details (like credit card numbers) are typically handled by third-party payment processors.

B. Information We Collect Automatically:

  • Gameplay Data: We collect data about your interactions with our games, such as your game progress, achievements, scores, in-game purchases, and interactions with other players.
  • Device and Usage Information: We collect data about the device you use to access our Services, including your IP address, device identifiers (e.g., IDFA, Android Advertising ID), operating system, browser type, language settings, and crash reports.
  • Analytics Data: We collect information about how you use our Services, such as which features you use, the time and duration of your sessions, and how you navigate through our Services.

C. Information from Third Parties:

  • We may receive information about you from third-party platforms if you connect them to our Services, such as linking a social media account. The information we receive depends on your privacy settings with that platform.

3. How We Use Your Information

We use the information we collect for the following purposes:

  • To Provide and Operate Our Services: To create your account, enable you to play our games, and provide the features of our Services.
  • To Improve and Personalize Our Services: To understand how our users interact with our games, identify bugs and crashes, improve gameplay, and personalize your experience.
  • To Communicate With You: To send you service-related announcements, security alerts, and customer support messages.
  • For Safety and Security: To protect our users, prevent fraud and abuse, and enforce our Terms of Service.
  • For Legal Compliance: To comply with our legal obligations, resolve disputes, and enforce our agreements.

4. How We Share Your Information

We are committed to protecting your privacy. We do not sell your personal information to third parties without your explicit consent. We may share your information only in the following limited circumstances:

  • Service Providers: We may share your information with third-party vendors and partners who perform services on our behalf, such as cloud hosting (e.g., AWS, Google Cloud), analytics providers, and customer support tools. These providers are contractually obligated to protect your data and are not permitted to use it for their own purposes.
  • Business Transfers: In the event of a major corporate transaction, such as a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the new owner as part of the transaction. We will notify you via email and/or a prominent notice on our website of any change in ownership.
  • Legal Requirements: We may disclose your information if required to do so by law or in the good faith belief that such action is necessary to comply with a legal obligation, protect and defend our rights or property, prevent fraud, or protect the personal safety of our users or the public.
  • With Your Consent: We may share your information with other third parties when we have your explicit consent to do so.

5. International Data Transfers

We are a Singapore-based company, and your information may be processed and stored on servers located in Singapore or other countries. As we serve a global audience, your data may be transferred to and processed in countries outside of your own, where data protection laws may differ.

For users in the European Economic Area (EEA), we ensure that any transfer of personal data to countries outside the EEA is done in compliance with GDPR, using safeguards such as Standard Contractual Clauses (SCCs) approved by the European Commission.

6. Data Security and Retention

We implement reasonable and appropriate technical and organizational security measures to protect your personal information from unauthorized access, use, or disclosure. However, no internet or email transmission is ever fully secure or error-free.

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy, or as required by applicable laws.

7. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information. These may include:

  • Right to Access: The right to request copies of your personal information.
  • Right to Rectification: The right to request that we correct any information you believe is inaccurate.
  • Right to Erasure (Right to be Forgotten): The right to request that we erase your personal information, under certain conditions.
  • Right to Restrict Processing: The right to request that we restrict the processing of your personal information, under certain conditions.
  • Right to Data Portability: The right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
  • Right to Object: The right to object to our processing of your personal data, under certain conditions.

For Users in Europe (GDPR): You have the rights listed above. Our legal basis for collecting and using your information is typically based on performing a contract (our Terms of Service), our legitimate interests (to improve our Services), or your consent.

For Users in California (CCPA/CPRA): You have the right to know what personal information we collect, use, and disclose. You also have the right to request the deletion of your personal information. We do not "sell" or "share" (for cross-context behavioral advertising) your personal information as those terms are defined under the CCPA/CPRA.

To exercise any of these rights, please contact us using the information in the "Contact Us" section below.

8. Children's Privacy

Our Services are not directed to children under the age of 13 (or a higher age if required by applicable law in your jurisdiction). We do not knowingly collect personal information from children. If we learn that we have inadvertently collected personal information from a child, we will take steps to delete that information as quickly as possible. If you are a parent or guardian and believe your child has provided us with information, please contact us.

9. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our Services and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Services.

10. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. We encourage you to review this Privacy Policy periodically for any changes.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us:

Good Story Time Pte. Ltd.
68 CIRCULAR ROAD #02-01 Singapore 049422
Email: privacy@goodstorytime.com
Website: https://www.goodstorytime.com

©2025 Good Story Time Pte. Ltd.